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FAQs

Everything you need to know about ordering, shipping, and returns

A. SAFETY

We have implemented additional health and safety measures in our warehouse to ensure a safe working and shopping experience for all our teams and customers:

  • - Health checks: our teams will complete health checks daily before their shifts
  • - Social Distancing: we are adhering to social distancing guidelines and wearing face masks
  • - Regular Sanitization: our warehouse is being sanitized and surfaces are disinfected after use with alcohol-based supplies.
  • - Safe Delivery: our Delivery staff partners follow stringent health protocols and we are encouraging contact less delivery through prepaid orders only.

B. ORDERING

You can reach our service team through our Contact page, or call us at +919974250093 from 10:00 AM to 7:00 PM IST.

Sure! Our service Care Team is happy to assist you with your order on +919974250093 from 10:00 AM to 7:00 PM IST.

Yes, you need to sign up to place an order. You can also check-out as a guest.

We will send you an Email with an Order Tracking link once your order is dispatched.

C. RETURNS, EXCHANGES & REFUND

Please see our Return & Exchange policy.

D. PRODUCT

Yes, we do offer Corporate Gifting Services, please contact our Customer Care.

F. SHIPPING & DELIVERY

For Domestic orders we accept Major Credit or Debit Cards, Net Banking, UPI & Wallets.
For International orders you can choose to pay with Major Credit Cards.

Cash on Delivery Service is not available at the moment.

Shipping details are covered in our Return & Exchange policy, or feel free to contact us with any specific questions.

Yes, you can combine your different orders if placed on the same day*.

You cannot change the shipping address for orders that are placed. Please verify & confirm all details before completing an order.

Yes, we ship worldwide. Do note, International taxes and duties will need to be paid directly by the recipient to the shipping partner on delivery of the order.

No. You will need to place separate orders for different shipping addresses.